Delta Airlines

Technical Document Solutions, Training Services

Overhaul of Delta’s On-Board Manual for Flight Attendants

Project Overview

Delta Airlines partnered with Lumenbrite for the extensive redevelopment of their company-wide On-Board Manual, a digital guide outlining in-flight procedures. This digital manual is accessible on flight attendants' red Delta branded iPhones.

Training Component

Lumenbrite taught a customized Adobe Illustrator class at their Tempe, Arizona, training center to instruct Delta's technical staff how to create their aircraft graphics for direct import into the technical document workflow.

Delta + Lumenbrite Partnership

Lumenbrite created an optimized workflow to allow the Delta technical staff to recreate all of the aircraft vector images that are used in the On-Board Manual.

Services and Toolkit

The technical document framework was constructed using Adobe FrameMaker to effectively handle the manual's substantial size, managing multiple table of contents, and custom indices. Through a contemporary design and document restructuring, the refreshed On-Board Manual was successfully implemented.

  • Technical Documentation Services
  • Training Services
  • Adobe FrameMaker
  • Adobe Illustrator

"I highly recommend this team. They are easy to work with and are very knowledgeable in the adobe products. 100% would contract with them again."

Michael Lemieux - Analyst, Delta Airlines