Frequently Asked Questions

Is the class recorded?

Yes, our Online Instructor-Led courses will typically be recorded. After the training is completed, you will receive an email from the instructor with a link to download the recording. The recordings will be available for download for 14 days after the last day of class.

What is included with the class?

Each student is furnished with a comfortable workstation including software for use during the class. Class projects (including graphics, text blocks and other content) and related course files are also provided, unless otherwise noted. Each student that completes one of our Adobe training courses will receive an Adobe nationally recognized certificate of completion.

What is the class environment like?

Each class is proctored by one instructor and possibly an assistant depending on the class size. Students are encouraged, but not forced to ask and answer questions. Our intent is to create a positive learning experience that will leave you satisfied and confident.

How many students are typically in each class?

A typical class is usually between 4 to 10 students.

How long do the classes run?

We typically provide hands-on training that is taught over a period of consecutive days. These classes require 12-18 hours of time in the classroom depending on the course. Typically, two short breaks and a lunch break are taken depending on the class duration.

Can I bring my own project to work on in class?

Once the basic course requirements of the class are met, students may work on their own, specific project in class (if desired), and our instructors may offer assistance if time permits.

Can I get a personalized or custom training at my site?

Yes, contact us with the details and we can set it up. We will inform you of any additional costs involved if applicable.

How do I register?

If you decide to enroll with us, you can view the course detail for the class you'd like to take and then click on the register button next to the date you want. Once you enroll we will contact you to arrange payment.

What if none of the upcoming class dates work with my schedule, and I need the training immediately?

If you need to take a class on a specific day not listed on our schedule, call us to see if we can make arrangements for a different date, location or a one-on-one training.

How can I make payment for my training?

We accept most major credit cards, or you can make payment by check, cash, or a qualifying purchase order. Visit our Terms Page for more information about when to make payment.

Do you offer group or non-profit discounts?

Discounts may be given typically to groups of three or more students taking the same classes simultaneously. Non -profit groups may also receive a discount depending on the class size and the number of students attending.

Do I need to bring anything to class?

Bring a pen/pencil and a pad of paper. Files and software for use during the class will be furnished.

Is lunch provided?

No, each student must bring their lunch, or plan on “eating out” during the lunch/dinner break. During breaks, some locations provide snacks and coffee in the morning.